Can i cancel tv360

[Kerrie78]

I'm finding it impossible to speak to someone or email I don't want tv360 and if I dont act fast I'll lose all my recordings in 5 days

[Ilyas_Y]

Hey Kerrie 👋🏼 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 

I'm sorry to hear about the issues with TV 360 you are having. 
Are you signing up as a new customer or are you renewing and upgrading to TV 360 initially?

Do let us know and we can assist further.

Kind regards,
Ilyas.