Forum Discussion

belotkru's avatar
belotkru
Joining in
6 months ago

Can I upgrade my package early without paying the upgrade fee?

Long story short I’m gonna get a higher paying job now and wanna splurge a bit for a decent TV package but I just signed up for a vm contract like 4 months ago so I’m pretty sure I’m gonna have to pay an upgrade fee. The only possible option I might have to avoid paying the fee is apply for universal credit during this short period which I’m unemployed then switch try to switch to VM essential then upgrade from there but idk if that’ll work.

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    6 months ago

    Hi belotkru 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    Great news on the higher-paying job 👍

    It's unlikely that a specific upgrade fee would apply, but it's almost certain that your standard monthly rate would increase if you upgrade your TV package to a higher tier or customise it with add-ons.

    Advice on how to upgrade your package can be found in this article here. 

    If you'd like to discuss the options currently available to you, please call 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone.

    Regards,
    Daniel