Cable plate/cover

[Tim_allen]

The cable cover plate has fallen off from my house. (See picture).

The installation was completed in June, can anyone from Virginmedia suggest a fix please?

[carl_pearce]

More hot glue?

[Steven_L]

Hey Tim_allen,
Welcome to the community and thanks for taking the time to post here on the forums. We can arrange for an engineer visit to have the issues resolved. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L