on 31-10-2024 22:41
My cable is damaged with wires protuding and experiencing intermittent WiFi loss. Would virgin send an engineer to replace it. The cables always had a bend in it and its over 10 years old, wear and tare damage
Answered! Go to Answer
on 01-11-2024 08:33
Good morning @Leedspaul
Thanks for posting and welcome back to the community. Sorry to hear of the issue with the cabling and the subsequent WiFi issues.
I'll send you a PM now, we can look at getting an engineer visit booked in.
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