on 25-03-2024 13:04
I probably bought the channel by entering a pin, how can I remove it??
on 25-03-2024 15:45
What have you bought?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 25-03-2024 18:09
Hi there @chris791
Thank you so much for your post and welcome back to the community forum, were very happy to have you here.
I am so sorry that you have faced this issue with your service! Can I just check do you have our new stream box?
on 25-03-2024 19:50
Some channels (particularly Sky channels) require a PIN as they're allowed to broadcast programmes rated 12/15/18 before 9pm but it must be PIN protected. There is no charge for this, it's simply to prevent kids from watching.