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Builders cut through cable

June38
Joining in

on ‎24-05-2024 11:53

Please can someone advise me how to report and deal with a cable having been cut by a builder?  Having problems contacting 150 - it's on behalf of my elderly mother who needs the help.  Thanks

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Tudor
Very Insightful Person
Very Insightful Person

on ‎24-05-2024 12:09

Keep trying 150, it can take 2 or 3 days for a VM staff member to get to your post as this board is not the prime place for reporting problems. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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John_GS
Forum Team
Forum Team

on ‎24-05-2024 15:22

Hi @June38 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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