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Broadband + Phone + O2 sim- Can I renew (Broadband ) only.

Joining in

My 18M bundle package almost mature soon. I would like to renew "Broadband" only. What should I do ? How can I cancel O2 service and direct debt ?


Forum Team
Forum Team

Hi ManKum To 👋 Welcome to the community forum! Thank you for posting. 

In order to cancel your O2 services you will need to speak to O2 directly. You can do this via

👉 Contact Us | Help, Support and Useful Numbers | O2  / 📲8002 from an O2 mobile or 📞 0800 977 7337 from a landline.

Once you have resolved things with the O2 side of your package you can get back in touch and the team will be happy to help! Generally we do not offer support with package changes via the community forum, but you can get support with this via 📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone, 📲WhatsApp: +44 7305 327 112, 💻Facebook: and 🐤 Twitter:

Wishing you all the best!