Account Access Issue

[FatGanker]

Hello

We have recently renewed our contract in my other-half's name but when we try to register the new account we just keep getting redirected to our old account under our old account number.

any assistance that could be offered would be much appreciated

thank you for your time

[Robert_P]

Hi FatGanker

Thanks for posting in regards to your online account issues since the contract change, we appreciate the confusion caused and are happy to help via the forums. Welcome to the community.

I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

Rob