91 year old father in hospital following stroke

[Cordy]

My Dad 91 is currently in hospital following a stroke and likelihood of returning home unknown. Account is in my Dads name but I am the bill payer. Am I able to manage account on his behalf  as he is out of his contact and have no idea when or even if a return home is likely. My Dads speech and cognition has been affected and would not be able to  speak to an agent. 

[japitts]

Do you have a power-of-attorney for your Dad's affairs?

[Ashleigh_C]

Hi there @Cordy 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

We are so sorry that your Dad is not well, we understand that this must be a very stressful time for you and we would like to do all we can to help.

I can see that you are already in a PM with another agent, please do keep chatting with them there and they will do all they can to assist.