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Telephony Disabled

RobW-83
Joining in

2 weeks ago

Can someone from VM explain why my landline has suddenly stopped working and I now have 'Telephony Disabled' showing on my SH5?

Not only have you messed up the 2.5Gb port on it so I no longer get the advertised speeds, you've now stopped my landline working.

Cannot wait to leave.

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Beth_G
Forum Team
Forum Team

2 weeks ago

Hi RobW-83

Thank you for your post, sorry to hear you have an issue with your landline service.

This is an issue we are aware of and working on. The outage has been raised under the reference F011319624 and is currently estimated to be resolved by 9pm this evening.

We're sorry for any inconvenience caused whilst we get this fixed. 

Beth
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