Hi paul59
We're very sorry to hear about the service issues you're having 😞 Please pop your postcode into our service status page here this will show any known area issues and provide an estimated fix time. If no area issues show, please select 'still having issues' and run through the checks there.
If the issues remain after doing so, please pop back to us here and we'll take a closer look.
Please do let us know how you get on.
