Landline dead / Telephony disabled on Hub3

[Gromit1234]

Landline dead, phoned Virgin, they said use the Hub and was sent an adapter for my Hub 3. It doesn't work, checked Hub and got "Telephony disabled" - I need the landline as the Virgin/O2 mobile is rubbish since the switch to O2. Need an engineer to visit.

[Carley_S]

Hi @Gromit1234 

Welcome to the community forums 

Sorry to hear that you're having issues with your landline at this time. 
I can see that another forum team member is supporting you on this from a post your made elsewhere. 
Should you have any further concerns at all, please continue with your already opened private message and the agent will assist you from the private message 

[Gromit1234]

Ok I thought it was out of date as the other comments are from last year

[Carley_S]

No worries @Gromit1234 

If you've been responded to by the forums team then we will of course continue to support you on the other thread.