on 07-11-2024 12:16
I was upgraded to a new super hub late last year in order to switch over to "home phone service over fibre network" and recieved an e-mail saying the switch over would be on 22nd February 2024. Then before that date I received an other e-mail saying the switchover had been paused.
I see other people in this forum are requesting to be switched over so if possible I also would like to be switched over.
on 07-11-2024 12:27
Hello MoaningAndy.
Thanks for your first post and welcome to our community.
Sorry to hear about your line upgrade being cancelled.
I'd like to get this arranged for you from here.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Gareth_L