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superloopy
3 years agoOn our wavelength
Hi @superloopy
Our Voice engineering teams have concluded that the "no number" issue is device specific and not a global issue.
The route cause is located on the handsets’ sensitivity to power fluctuations received from the Hub.
Forum Team
Thanks, i think everyone on this community forum already appreciated what the problem is.
What are Virgin going to do about it?
I am missing calls on my phone due to the number of no-name/no-ring calls being received daily which are filling up my
phone's call memory.
Are Virgin going to replace our handsets as, after all, this is not OUR/MY problem. Things were working just fine until VM
replaced my HUB3 with a HUB5 which was necessary to receive its GIg1 service. Unfortunately they never mentioned any
replacement of kit for the phone service, now switched to VOIP and for which Virgin urgently need to supply a compatible phone
under OFGEM's t&cs.
Client62
3 years agoAlessandro Volta
@CEEJAYTHEDEEJAY
Late summer Openreach replaced all the 1960s telegraph poles in my father's road, ( the poles are end of safe climbing life ).
They came back a few months later and installed aerial fibre to the new telegraph poles and have open for sales of domestic FTTP via BT / Plusnet etc.
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