Forum Discussion

Sabretiggr's avatar
Sabretiggr
On our wavelength
2 years ago

Cannot make calls - line in use error

Yesterday we received a rare incoming call... the landline rang but wouldn't let us answer it - the call went to answerphone (and they thankfully called our mobiles). We've investigated and... - Inc...
Alex_RM's avatar
Alex_RM
Forum Team
2 years ago

Hi Sabretiggr,

Thanks for posting and sorry to hear you're having some issues with the line. 

I've had a look at things from our side, and can see it's been quite some time since the hub was last rebooted, if you can please do that first of all, and let us know if there's any change.

Alex_Rm

  • Sabretiggr's avatar
    Sabretiggr
    On our wavelength
    2 years ago

    Thanks Alex_RM. I've just rebooted the hub... and still no phone 😞 

    • Alex_RM's avatar
      Alex_RM
      Forum Team
      2 years ago

      Thanks for confirming Sabretiggr,

      So I can get a few more details from you I've popped you over a private message.

      Alex_Rm