Forum Discussion

Abbie101's avatar
Abbie101
Tuning in
7 months ago

Issue with WiFi hub 4

I’ve been playing my Xbox recently, I’m finding these (image attached) are the network diagnosis etc..

I got a new pod today, in the hopes that this will make it better, however these are the statics still with a wired connection..

Any ideas/help please? Many thanks! 

  • Gareth_L's avatar
    Gareth_L
    Forum Team
    7 months ago

    Hello Abbie101.

    Thanks for your post and welcome back to our community.

    The speed should be a lot better even with a wired connection. Would you be able to run a speed test here That way we can see what speeds are coming into the hub and what speeds are coming from the hub.

    Gareth_L

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    7 months ago

    Is that a wired connection direct to the Hub, or wired to the Pod?  If to the Pod, it's still coming over Wifi from the Hub to the Pod.  Also that speed looks like  2.4 Ghz band connection.