Hub 5x XBOX How to open the ports

[mattygc2004]

I have the new 5x but been awful for XBOX online play & Nat issues. Looking at opening the ports but the options are not so clear. Has anyone done this with the 5X

[Client62]

Post a screen shot of the Hub 5x Port Forwarding menu page.

Also include the Reserved IP menu page.

[Matthew_ML]

Hey mattygx2004, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

I've taken a look at our side and everything looks fine.

What are you playing online and is it every game or just one this is happening with?

[Lolezoes]

I'm pretty sure you're not able to use port forwarding on a Virgin Media router. I tried to do it ages ago when me and some friends were playing Minecraft. It didn't work because there wasn't an option for it - I think it was a Hub 3 at the time. not sure if it's changed since then.

Regards,
Noah