virgin.net cancellation without notice
As with a lot of others, last Thursday my email got turned off without notice. I have been in contact with them and all i got back was that they can assure me that i had received an email 30 days pre...
Forum Discussion
VM seems to be taking a hard line against granting temporary access to legacy mailboxes once they have been closed.
Some customers have been getting the 30 day notice, others are reporting no notice given which is unfair on the part of VM, IMO. This user regained temporary access for a data rescue mission as described below
No guarantees you will have similar luck as VM is so inconsistent in its responses but, if you are now locked out altogether, it is worth a try.
I would recommend speaking to the ICO in any event. The more people who report the issue to ICO, the more likely it is it will register on the ICO radar as to what VM is doing.
The rights and wrongs of the mailbox closures have been discussed on here at length but, IMHO, it is not acceptable for VM to close your 19 year old mailbox with no warning, given how important an email address has become in daily life today.
Best of luck in resolving.