on 03-04-2024 09:59
I have been getting the server unreachable on my ntlworld.com account
an idea what is causing this and solution if any
Answered! Go to Answer
on 03-04-2024 11:11
It's a known issue.
Any problems you should try looking in https://www.virginmedia.com/help/service-status
"We hope to fix this by 3 April at 14:04
Outage Identified and Raised
You might find that your Virgin Media Mail isn't working at the moment. We are sorry and working hard to restore your Mail service as quickly as possible."
on 03-04-2024 11:11
It's a known issue.
Any problems you should try looking in https://www.virginmedia.com/help/service-status
"We hope to fix this by 3 April at 14:04
Outage Identified and Raised
You might find that your Virgin Media Mail isn't working at the moment. We are sorry and working hard to restore your Mail service as quickly as possible."
on 03-04-2024 16:43
Thanks
on 03-04-2024 23:25
down again, that didn't last long !
on 03-04-2024 23:27
about as much help as a chocolate tea pot as no fault showing now !
on 05-04-2024 09:29
Hi there,
We're sorry to hear you were having issues with your mail on Wednesday. There was a fault that was identified and this was resolved shortly after.
Can you please let us know if you're still having issues or whether things are resolved for you now?
Many thanks,
New around here? Check out the do's and don'ts, in our Community FAQs
on 23-04-2024 08:54
apologies for late response just to let you know issue is mostly o.k at the moment but am now considering leaving v.m
on 24-04-2024 09:19
We are glad to see the issue has since been resolved @x15 We are however sad to hear you are thinking of leaving our services. Is there anything else we can help with today?