Forum Discussion

coey's avatar
coey
On our wavelength
2 years ago

server unreachable email

i'm using a long standing ntlworld email address and for last 2 weeks it has been virtually unusable with sporadic server unreachable issues. estimating going unreachable every 2 or 3 minutes. 

  • Kath_P's avatar
    Kath_P
    Forum Team
    2 years ago

    Hi coey, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having an issue with your email. Can you let us know which email client or app you're using?

    Are you able to access your mail box via webmail through My VM directly or are you having an issue here too?

    Let us know so we can help further. 

    Thanks,