Solved
emails not received into ntl account
I have a long standing ntl email address which recently has stopped receiving emails into it. I appeared to have been locked out of it but VM helpdesk have helped gain access again .However although ...
The blocklist/blacklist in VM webmail is a specific filter rule that allows you to block incoming email addresses. It doesn't actually stop you receiving the emails it just moves them to the spam folder. It is nothing to do with Windows.
The email address you see in the blocklist would have been added by you at some point. You can delete it if you choose. It wont be the cause of the non receipt issue you are experiencing.
