Forum Discussion

conrail's avatar
conrail
On our wavelength
2 years ago
Solved

email account disappeared

I have two vm email accounts, one for friends and family, one for logging into websites, 5 days ago my primary account would not let me in, I deleted the a/c on my laptop and tried to reset it up but...
  • Megan_L's avatar
    Megan_L
    2 years ago

    Hi Conrail,

    Thanks for posting this question on our Community Forums, I am sorry to hear you're having this issue with your email! We can certainly help with this.

    First though, lets go through some things that may help - 

    Here's a link to our really helpful Email Management Site which may have the answers you're looking for.

    Can we ask if the email you're having trouble with is your primary email or secondary please? 

    Thanks,

    Megan

Megan_L's avatar
Megan_L
Forum Team (Retired)
2 years ago

Hi Conrail,

Thanks for posting this question on our Community Forums, I am sorry to hear you're having this issue with your email! We can certainly help with this.

First though, lets go through some things that may help - 

Here's a link to our really helpful Email Management Site which may have the answers you're looking for.

Can we ask if the email you're having trouble with is your primary email or secondary please? 

Thanks,

Megan