Forum Discussion

MarkALawlor's avatar
MarkALawlor
Tuning in
2 years ago
Solved

Your Virgin Media Mail account is currently unavailable

For more than four years when I try and log onto emails I see the following This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymo...
  • John_GS's avatar
    John_GS
    2 years ago

    Hi MarkALawlor 

    Thanks for posting and welcome to the community.

    Sorry to hear of the email issue.

    I'm going to send you a PM now to assist further with this.

    Best wishes.

John_GS's avatar
John_GS
Icon for Forum Team rankForum Team
2 years ago

Hi MarkALawlor 

Thanks for posting and welcome to the community.

Sorry to hear of the email issue.

I'm going to send you a PM now to assist further with this.

Best wishes.

  • JohnBanks's avatar
    JohnBanks
    On our wavelength
    2 years ago

    I am also having this problem if anyone can assist

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 years ago

      Hey JohnBanks, thank you for reaching out and I am sorry to hear this.

      Did any of the advice on the thread help at all?

      Did you try the steps above?