Wrong email address submitted for verification.

[DgJack]

When I was asked for a third party email addressI entered a yahoo.com email address instead of the correct yahoo.co.uk.    Therefore I cannot verify my email account.  I cannot see a way to change this through settings etc.  What do I need to do to get the right verification email address registered and get my account back ?

[用心棒]

Sign back in and repeat the change of Sign in Email Address with correct email address.

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[DgJack]

Thanks for that but there is no option to change it.  There is only an option to resend the verification email to the incorrect email address I entered.

[用心棒 · Accepted solution]

Regrettable Virgin Media have removed the ability for an authenticated user to correct this issue, The forum team are best placed to help further and the issue has been flagged to them.

[DgJack]

Many thanks for that.  Do I now wait for message from Forum team?

[Paul_DN]

Hi DgJack,

'Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you cannot register your account due to adding the wrong email address, this is something we can help with, so we can I have sent you an invite into a private chat, please look out for the white envelope to accept.

Regards

Paul.