4 weeks ago - last edited 4 weeks ago
Hi, I have received an email from Virgin Media saying "As you no longer have Virgin Media services, your Virgin Media address will become inactive" but I have an active Virgin Media Broadband account. This is clearly incorrect but the email has no way for me to get in touch to resolve this. How can I get in touch and what can be done?
Answered! Go to Answer
4 weeks ago
Hi @rCeb51
Thanks for posting and welcome to the community.
I'll send you a PM now to assist further.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
4 weeks ago
Follow this thread..
https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/td-p/5575720
4 weeks ago
Hi @rCeb51
Thanks for posting and welcome to the community.
I'll send you a PM now to assist further.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill