Virgin media broadband customer but email account being closed in 30 days

[rCeb51]

Hi, I have received an email from Virgin Media saying "As you no longer have Virgin Media services, your Virgin Media address will become inactive" but I have an active Virgin Media Broadband account. This is clearly incorrect but the email has no way for me to get in touch to resolve this. How can I get in touch and what can be done?

[jpeg1]

Follow this thread..

https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/td-p/5575720

[John_GS · Accepted solution]

Hi @rCeb51 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

Best wishes.