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Virgin Media mail does not work on any device

jmpaul
Just browsing

As of days ago I have entirely lost access to my Virgin mail account. The website is totally down!

mail.virginmedia.com and mail2.virginmedia.com do not load on any device, on any browser, from any IP address or in any mail client. The link from virginmedia.com does not work. Cookie clearing does not resolve.

No word on this highest severity critical issue from Virgin! I'm currently not able to see or respond to any urgent and important communication. Whatever trust in this brand I had remaining is wholly destroyed. When will we get answers from Virgin and a fix??!!

 

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi jmpaul, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you've been having an issue with accessing your emails. There was an issue that was raised but this has since been resolved. 

Can you please let us know if you're still having an issue? 

Thanks, 

Kath_F
Forum Team

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