My email account has been hacked and I want to change my password.
But when I try to do this, it says that I need to change the email address I use to log into my account.
I added a new email address and the verification email arrived, I clicked the link immediately, but it says that the link has expired. I went back to my account and clicked the button to resend the verification link and I have experienced the same issue.
Now, if I log in, in the 'My Sign in details' box, it says
You’ve requested to change the email address you use to sign in, to xxx@xxx.com. Please check your inbox and spam folders for the email we sent, asking you to confirm this change. Once confirmed, you’ll be able to make further account changes.
Can't find the email? Tap 'Resend' to send it again.
I keep doing this and it keeps telling me that the verification link has expired. In the meantime, the hackers still have access to my email account and there is absolutely nothing I can do about it - please help!
