Unable to access email on all devices and directly on virgin media webmail

[slesski]

I am unable to access email on any of my devices and also unable to access virgin media webmail. I keep getting the following error: "A temporary failure occurred during login. Please try again later."  Is anybody else having the same issue?  Can anybody from tech support advice on issue and/or when a resolve will be implemented?  Issue started this afternoon, until then have been able to receive and send emails.

[carol5-4]

Yes, I have the same error, I started another thread as my email is Ntl.....

[Graham_A]

I am seeing intermittent connection issues to two virginmedia.com email addresses via IMAP.  No issues so far with webmail or my main blueyonder email address.

[scurtis]

Strangely, although I have the problem, my partner's (secondary account) is working.

[TeeJay3]

After all this time they haven't fixed the issue and have "raised a ticket".

[mcatling]

Me too, email clients cant login and blank webmail screen.

[scurtis]

The status page is now showing a fix time of 8:11pm.

[carol5-4]

Yes, I have the same 'fix' time!

[Richardr1]

Mine came back about 20 minutes ago (4:30 ish).

[Graham_A]

Be aware that these are 'estimated' fix times and are subject to change.

[scurtis]

Mine's back now as well. Phew!