Unable to access email on all devices and directly on virgin media webmail

[slesski]

I am unable to access email on any of my devices and also unable to access virgin media webmail. I keep getting the following error: "A temporary failure occurred during login. Please try again later."  Is anybody else having the same issue?  Can anybody from tech support advice on issue and/or when a resolve will be implemented?  Issue started this afternoon, until then have been able to receive and send emails.

[tigger79]

Thank God,I thought it was me! Yes,I'm getting the same message via my virgin account and username or password incorrect via Gmail.

[scurtis]

Yes, I've got the same problem. Started sometime between 12:30 and 14:00.

[slesski]

Thanks for letting me know.  At least I know I'm not alone, albeit not a good issue to have!!  Hopefully there will be resolve quickly...

[kevcharben]

Same for me, no webmail or access via outlook or on phone

[carol5-4]

Same for me started this afternoon, but I'm with NTL email, so I will start another thread.

[TeeJay3]

Me too. I am on the phone to Virgin now.  But I have long periods of silence while I wait for them to look at something.

[TeeJay3]

My last message was at 13:34.

[slesski]

I suspect it's the same issue - they have amalgamated them all into one now, I think, ie all legacy email addresses (blueyonder, ntl etc) are all sited under virgin medial mail... Either way, "we are not alone" and appears to be a wider issue, again!

[carol5-4]

Yes, about the same time as my last email.