a month ago
Hi,
a month ago
@foxtrot2 wrote:Please can a member of the admin team contact me directly to arrange moving an unassigned legacy Blueyonder mailbox to a new VM account.
I am not a member of VM staff but based on previous posts on this forum I don't think that is going to be possible. There are a certainly a few issues with that:
One of the Forum Team (VM staff who support this forum) will contact you via this thread. Bear in mind though that the Easter Weekend may mean they take a bit longer than usual.
I hope that they can help you but I thought that I would give you the heads up that it's not going to be a straightforward exercise.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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a month ago
Hi @foxtrot2
Welcome to our community forums and thank you for your query. As mentioned by @coenoby, we may not be able to assist you with this. Typically if an account is closed with us, any VM email addresses attached to it are closed within 90 days https://www.virginmedia.com/help/leaving It wouldn't be something we can transfer to another account. To verify this, We have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon.
Thanks,