Spam again! Info@

[magsmoff]

I am being inundated with Spam emails from various addresses all beginning with info@, the domain is -

Received: from dcdir4-prd-nl1-vmo.nl1.unified.services ([100.107.82.2]).

Can anyone advise me how to stop them, I have tried various filters and none work!

Thanks in advance,

Mags

[AlexanderMTTH · Accepted solution]

Mags, once your email gets on some spam list, very hard to fight it... I had the same issue when Outlook/Hotmail had a leak a couple of years back... very hard to stop that spam. 

Honest truth... get a new email address. Unless some VM whizz knows some IT spells to sort this, this is what I recommend. 

[用心棒]

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@magsmoff wrote:

I am being inundated with Spam emails from various addresses all beginning with info@, the domain is -

Received: from dcdir4-prd-nl1-vmo.nl1.unified.services ([100.107.82.2]).

Can anyone advise me how to stop them, I have tried various filters and none work!
⋮

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Filter rules only run against Inbox folder and cannot process Received header value.

If the spam messages are being delivered to your Inbox folder then consider trying the following:

Where:

1) condition should be added to exclude domains from which you wish to receive info emails from; separate each domain name with vertical line character “|”

2) condition matches mail where username is Info

3) actions move message to Spam folder and set colour flag to red to visually identify this rule caused message to appear in Spam folder

4) confirm Apply rule if all conditions are met is set; this should be the default when more than one condition is created

FWIW, I share @AlexanderMTTH opinion that you should look to migrate away from Virgin Media Mail to:

• avoid anxiety of loss of email accounts when considering broadband provider; Virgin Media email addresses are deleted 90 days after the broadband account they are linked to is terminated
• security that is manageable and sensible, i.e. does not force use of third-party email addresses, etc
• ⋮

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[coenoby]

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@magsmoff wrote:

I am being inundated with Spam emails from various addresses all beginning with info@, the domain is -

Received: from dcdir4-prd-nl1-vmo.nl1.unified.services ([100.107.82.2]).

---

I assume that you have taken that information from the source (also known as "message headers") for one of these spam emails.

Unfortunately you have completely misinterpreted the information.

Firstly that is not the domain name of the sender, it just specifies the last step in the journey that this email took to arrive in your email account.

In fact every email that arrives in your VM account is received from a vmo unified services server like that one.  There are a set of VM's servers that handle all the incoming email for the various VM domains such as virginmedia.com, ntlworld.com and blueyonder.co.uk

For example, here's the same information for an email that recently arrived in my VM email account

Note it is the same prd-nl1-vmo.nl1.unified.services as your example and the IP address of the server 100.107.82.17 is in the same range as your example 100.107.82.2.

 Take a look at any genuine email you have received and you'll see what I mean.

The best way to fully understand the details contained in the email source / message header is to copy all the text from the source and then paste it into this email header analyser https://mxtoolbox.com/EmailHeaders 

The analyser will help make sense of the information if the header and enable you to see exactly where the email is coming from. That may well give you information that you can use to set up a filter along the lines that @用心棒 has outlined above.

Don't forget to tick the box to delete the information when you come out of that analyser to protect your privacy.

Coenoby

[magsmoff]

Thank you, that was my last resort 🙂

[magsmoff]

Thank you, I will try this'

[magsmoff]

Thank you for you help, I will try you instructions 😃

If I create another VM email address, will I still receive Spam?

[Graham_A]

@magsmoff  I can't see any suggestion in coenoby's reply that suggests creating another VM email address.  Regardless of that it hasn't been possible to create new virgin media email addresses since May 2022.

In addition to the methods already set out to filter such spam you might consider forwarding them as attachments to report@phishing gov.uk.  This should help in getting the scammers accounts shut down.

[coenoby]

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@magsmoff wrote:

If I create another VM email address, will I still receive Spam?

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I assume you are referring back to the earlier suggestion from @AlexanderMTTH to set up a new email account. I think they were probably referring to a new email account with another email provider, Gmail or Outlook for example.That's certainly an option.

The questions you need to ask yourself are:

1. Is this flood of "@info" spam messages a recent development for you?
2.  do you get lots of other spam emails all the time?

Regarding the answer to question  1

Once a spammer has your email address they do tend to flood it with spam for a while but then they tend to move on to new targets.

If this flood of "@info" emails has only been going on for a few days then the likelihood is that they will soon start to ease off. In that case switching to a new email account will not be necessary.

Regarding the answer to question 2

On the other hand, if you regularly get lots of spam emails of various types then moving over to a new email account would be a worth while step.  

However, sadly spam email is a fact of life and your new email account will eventually start getting spam.

Coenoby

[magsmoff]

Thank you I will try this, Mags