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Sign in to your email account using Google Chrome blocked by F-Secure

BC46
Joining in

When using my browser to access my email account F-Secure blocks "sign in to mail account"  access warning "You shouldn't surf here" 

https://xatreon.com/

By selecting the go back arrow it then takes me to the "sign in to Mail account"  and allows access.

A search on Google for the website doesn't show up anything about this site. 

Would appreciate assistance in solving this problem.  

4 REPLIES 4

用心棒
Very Insightful Person
Very Insightful Person

What URL are going to when access webmail?

Does the issue persist when going to https://mail2.virginmedia.com

FYI: xatreon.com is reported by several other vendors as being a source for malicious or malware activity, see VirusTotal - URL - 57864cfd002c086803acd76d5ef0c7a1ed3a8df7af9077f8d4d3f4a56399fcfd

2023-11-09.jpeg

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BC46
Joining in

Thank you for your response. 

URL used is https://www.virginmedia.com/help/broadband/manage-email-account 

Does this make sense to you? Can I delete  xatreon.com  as F-Secure doesn't highlight anything in a full scan?

BC46
Joining in

I am also experiencing problems with Outlook 2010. Since setting up a new Outlook email address (as was advised to access my Virgin account) I am denied access to Outlook with a message that xxxxx@outlook.com .ost is not compatible with this version of Microsoft Outlook. Contact your administrator. Phone call earlier to VM not helpful. 

Can I resolve this by deleting the new email address and if so how do |I do this?  

Thanks in advance!

用心棒
Very Insightful Person
Very Insightful Person

It is still unclear how you are being direct to xatreon.com. In an Incognito / Private browser window can you try the following just before selecting the “go back” arrow:

  • select the “go back” arrow but keep it selected until history is shown, for example:
    2023-11-09.jpeg

Is xatreon.com shown in the history drop down list?

 

You mentioned deleting xatreon.com. From where would you delete it?