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Whywot4's avatar
Whywot4
Joining in
2 years ago
Solved

F-secure renewal

Just received an email from Cleverbridge (excerpt below) just wondering if this is genuine before I click any links. I have not contacted them other than signing up for F-secure last year.

Quote

"Thank you for your interest in renewing F-Secure Internet Security
Below you can find instructions to complete your payment. If you have already completed your renewal payment, you can ignore these instructions. To change your payment method or to contact support, please scroll down to the end of the email.

Your payment of £3.00 to renew "F-Secure Internet Security" is due on 29/03/2024.

Your subscription for "F-Secure Internet Security" started on 27/06/2023. Please follow this link to see additional information about your purchase."

Thanks

  • If the date do match then it does seem like a genuine email from them. 

3 Replies

  • Hi there Whywot4 

    Thank you so much for your post and welcome to the community forums, it's great to have you back. 

    I am so sorry that you have faced this issue with your service! To confirm did you subscribe to F-Secure last year at all? Do the dates mentioned in the email match your records? 

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      If the date do match then it does seem like a genuine email from them.