Sent email messages all deleted?

[Gareth71]

Hi All,

I noticed recently that all of my emails prior to 1st March 2024 have been deleted. It's the same on Virgin Media mail, my iPhone and Windows mail. I've googled but can't find any answers. Done an FSecure system scan and it's not picked anything up. Been with virgin since January 2009 and never had this issue before, including whenever I've bought a new laptop etc. FYI its an 'ntlworld.com' email account name. My wife and two sons email accounts are all fine, it's just mine!! Any ideas because I'm stumped?? TIA

[Sabrina_B]

Hi @Gareth71 👋.

Thanks for reaching back out to us, apologies for the issues that you are having with your emails disappearing. so that we can look into this further for you, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina