Forum Discussion

iamthenewph7's avatar
iamthenewph7
Dialled in
12 months ago

SMTP server not accepting outgoing emails

Looks like a problem with the SMTP Server? Cannot send any emails from any of our ntlworld.com accounts. The error in Outlook is shown below: Task '[name]@ntlworld.com - Sending' reported error (0x8...
iamthenewph7's avatar
iamthenewph7
Dialled in
12 months ago

I checked on https://check.spamhaus.org for my WAN IP Address and found this. It also applies to all of the other IP Addresses on the same subnet

Looks like the settings for the SMTP server have changed. The SMTP server now requires authentication, so just tick the box as below:

These are the original settings:

These are the new settings:

 

 

 

  • Kim_T's avatar
    Kim_T
    Tuning in
    12 months ago

    Thanks - this is great for people using Outlook, not so good for those of us using the Mac email client which doesn't have a "requires authentication" option.