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SC224's avatar
SC224
Tuning in
2 years ago
Solved

Problem changing email password

I have suddenly had a message to enter password for my email but my current password has failed. I am trying to reset but are stuck at the point of having to enter an alternative email to receive the...
  • 用心棒's avatar
    用心棒
    2 years ago

    Good to read you resolved this gremlin by using an alternative email address; FWIW the workaround is to immediately resubmit the original email address after entering the alternative.

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用心棒's avatar
用心棒
Very Insightful Person
2 years ago

Good to read you resolved this gremlin by using an alternative email address; FWIW the workaround is to immediately resubmit the original email address after entering the alternative.

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks