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I would like my old NTLWORLD email addresses deleting please

Nektar
Tuning in

I have 3 old ntlworld email addresses that I would like deleting please. They are not linked to my current Virginmedia account so can't do it there. I have tried to log into the old account but my password does not work. 

1 ACCEPTED SOLUTION

Accepted Solutions

Gareth_L
Forum Team
Forum Team

Thank you very much Nektar for supplying those details.

It makes our jobs a lot easier from here.

I have raised this with our 2nd line support team to remove the emails for you.

It can take around 10 days for the emails to be deleted, however it is always a lot quicker than that.

As soon as I get confirmation, I can pop back on here and let you know.

You can also check to see if they are active yourself here if you wish to do so.

While you are on here, Is there anything else I can help you with?

Gareth_L

See where this Helpful Answer was posted

2 REPLIES 2

Gareth_L
Forum Team
Forum Team

Hello Nektar.

Thanks for your post.

We will be able to get the 3 former email address deleted for you from here.

As we have no account information, we will need to send you a private message first to take the relevant details.

If you can check your logo at the  top right of your screen that would be great. 
Regards     
Gareth_L
 

 

 

Gareth_L
Forum Team
Forum Team

Thank you very much Nektar for supplying those details.

It makes our jobs a lot easier from here.

I have raised this with our 2nd line support team to remove the emails for you.

It can take around 10 days for the emails to be deleted, however it is always a lot quicker than that.

As soon as I get confirmation, I can pop back on here and let you know.

You can also check to see if they are active yourself here if you wish to do so.

While you are on here, Is there anything else I can help you with?

Gareth_L