on 06-06-2024 10:03
I cancelled my Virgin Media broadband around 6 months ago, the associated email account is still active. It has recently been compromised and is being targeted by scammers and hackers. I want to shut this email down completely.
on 09-06-2024 10:24
Thanks for reaching out to us @fitzyfitz, and welcome back to our Community Forums.
Sorry to hear that the E-Mail account remains open and that this is now being targeted by scammers.
I'd be happy to look into this for you and have any remaining E-Mail addresses associated with the account closed down, as per our 90 day beyond disconnection rule applicable.
Check out the envelope in the top right hand corner for a private message from me.
Thanks,
David_Bn