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I use two different email addresses for My Virgin Media and to access my emails

Joining in

For the past two weeks I've been able to access and sent emails as usual on my iPhone but I'm unable to access emails on my PC as my account's been 'locked'.

When I try to change the password none of my choices are 'strong' enough!

I have large files and pics that I need to access on my PC through my email address but I'm getting nowhere.

Please access my account and enable me to engage with my emails as I was doing for about four years...


Alessandro Volta

VM email is a mess. If you have an Apple mail account I'd advise you to use that instead.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Forum Team
Forum Team

Hi Amanda, 

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have been having issues accessing your email. To best look into this for you, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 


Forum Team

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