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I need to have my blueyonder email account deleted

tony_f
Tuning in

I have not been a VM customer for over 6 months and, as expected, I can no longer access my blueyonder email. However the email account is still active and people are sending emails to it, not knowing that I can't access them. Please advise how I can get the email account fully deleted. Thanks.

2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

The VM Mods should be able to arrange this for you.  I had this done several months ago, took about 10 days to remove all my redundant mailboxes.   If you wait here a day or two a VM Mod will pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
Forum Team
Forum Team

Thanks for reaching out to us @tony_f, and welcome back to our Community Forums!

Sorry to hear of the @blueyonder.com account being left open beyond the 90 day protocol advised in our T&CS after disconnection.

I'll be happy to put this right for you, check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn