2 weeks ago
I have not been a VM customer for over 6 months and, as expected, I can no longer access my blueyonder email. However the email account is still active and people are sending emails to it, not knowing that I can't access them. Please advise how I can get the email account fully deleted. Thanks.
2 weeks ago
The VM Mods should be able to arrange this for you. I had this done several months ago, took about 10 days to remove all my redundant mailboxes. If you wait here a day or two a VM Mod will pick this up and discuss directly with you.
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2 weeks ago
Thanks for reaching out to us @tony_f, and welcome back to our Community Forums!
Sorry to hear of the @blueyonder.com account being left open beyond the 90 day protocol advised in our T&CS after disconnection.
I'll be happy to put this right for you, check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn