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Help deleting old blueyonder address

Joining in

I have an old blueyonder email address I’d like deleted / deactivated. We left VM over three years ago but we are still receiving (and can send) emails on this address. Unfortunately it appears that someone may have gained access to this address, so would be good to put it beyond use.



Forum Team
Forum Team

Hello alexanderzz.

Welcome to our community.

Sorry to hear about your email being accessed.

We do delete email accounts 90 days after a customer has left us, However a few may tend to slip the net and remain active.

It's an easy fix from here though. I just need to send you a private message to take some details.

Then we can raise this with our IT support team and get the email removed.

Normally it takes around 7-10 days, but it will be a lot quicker than that.

If you can check your logo at the  top right of your screen that would be great. 


Forum Team
Forum Team

Hello alexanderzz,

Thanks for supplying those details.

We have requested for the email to be deleted now.

You can check here to check if its still active or not.

Please let us know if you need anything else.