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Help closing old NTLworld email

Saz7996
Joining in

a month ago

Hi,

I closed my Virgin Media account end of 2022 and assumed my old NTLworld email address would be closed shortly after. However it is still active and has recently been hacked. As I no longer have a Virgin Media account does anyone know how to access this ld email and shut it down?

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Zach_R
Forum Team
Forum Team

4 weeks ago

Hi @Saz7996,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you're having some issues with an old email address/account that you feel may have been compromised. Please respond to the private message that I'll be sending your way shortly and we'll go from there.

Thanks,
 


Zach - Forum Team
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