on 28-04-2024 09:38
Hi
My NTLworld email has been hacked this week. We moved house a couple of years ago to a place not covered by Virgin and so our account had to be closed. As a result I have no way of logging in to reset the password. I've moved important stuff to a new email so I would just like to delete the old one please. Hopefully someone can help me with this.
Thank you
Cuboid
Answered! Go to Answer
on 29-04-2024 10:15
Hi there @Cuboid
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you are facing this issue with your service and the old email address. I would be more than happy to pop you a private message across so we can get this email removed.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
on 29-04-2024 10:15
Hi there @Cuboid
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you are facing this issue with your service and the old email address. I would be more than happy to pop you a private message across so we can get this email removed.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.