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Hacked Blueyonder Account

fionamhamilton
Joining in

on ‎20-02-2024 20:32

Hi - my blueyonder email account has been hacked and has been used to takeover my FB, Twitter, O2 and other accounts. I am not currently a VM account holder so unable to change my password. Looking for help. Thanks, Fiona

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2 REPLIES 2

jpeg1
Alessandro Volta

on ‎20-02-2024 22:15

You need to have that email account closed down. A staff person should pick this up and arrange it. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Ashleigh_C
Forum Team
Forum Team

on ‎22-02-2024 08:24

Hi there @fionamhamilton 

Thank you o much for your post and welcome to the community forums, its great to have you here.

I am so sorry that you have faced this issue with your service and thank you again for posting. As our community member has mentioned we can arrange the deletion of this email address for you. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

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