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brigantia's avatar
brigantia
On our wavelength
3 years ago

Re: Loss of Email - F010762348

After yesterdays outage, i managed to get onto my emails.  Today however i have no emails showing when log in, how do I find them.  I have tried twice and the email page is blank.. Thanks

8 Replies

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  • maxmaybury's avatar
    maxmaybury
    Joining in

    My mum is also having this issue, we are logging into https://mail.virginmedia.com/ and can only see emails since 1am this morning, after being affected by the outage.

    A lot of important emails gone missing, hope we can get them back.

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      Hi brigantia & maxmaybury,

      Thank you for your posts and welcome to the community. 

      I'm very sorry to hear that the emails are gone. 

      To confirm, have you been able to try via different web browsers to see if they are still gone?

      ^Martin

      • mfboots1's avatar
        mfboots1
        Joining in

        I use Outlook for my emails. I stopped receiving emails on Sunday night, and they started appearing at 3pm this afternoon, but all my old emails have vanished. I have a few years' worth of important emails, all gone. I don't know what to do.

         

  • maxmaybury's avatar
    maxmaybury
    Joining in

    I've logged in on Chrome & Safari and the issue happens on both of them.