Forum Discussion

wpkatz's avatar
wpkatz
Joining in
9 months ago

Email

When renewing my Virgin Media contract today, I was told that Virgin.Net email addresses were soon to be dicontinuesd and my email account consequently would be closed.  Is that so?  Who would be recommended as another provider?  And, how would I transfer all my emails?   

2 Replies

  • goslow's avatar
    goslow
    Alessandro Volta
    9 months ago

    If you are a VM broadband customer you may have an option to attach the .net mailbox to your broadband account.

    There are some conditions summarised below

    https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/m-p/5575739#M279991

    You need to engage with one of the VM forum team to find out what your particular options are.

    You are unlikely to receive a reply from the VM forum team here in ‘Community Natter’. A VIP or moderator might move your topic to a better forum, such as ‘Email’ to get a VM reply.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    9 months ago

    Hi wpkatz 

    Thanks for posting and welcome back to the community.

    The email / emails in question. If they are listed on your active account, then no, they're not closing.

    However, I will send you a PM now to assist further.

    Best wishes.