Forum Discussion

thegov1uk's avatar
thegov1uk
Tuning in
2 years ago
Solved

Email problems using Edge

Just recently (approximately 3 or 4 days) I have found that I am unable to delete or move any emails from my account whilst being accessed via the Edge browser on my laptop I am having to use other b...
  • Kath_P's avatar
    Kath_P
    2 years ago

    Hi thegov1uk, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having an issue using the full features of webmail when using the Edge browser. It sounds as though something may have recently changed. 

    • Have you made any changes to any settings within Edge? 
    • Can you ensure the browser is fully up to date?
    • If possible, please provide a screenshot of the errors you're getting when trying to complete actions. Make sure you omit any personal information though. 

    Once we have your reply, we can take another look at things for you. 

    Thanks, 

Kath_P's avatar
Kath_P
Icon for Forum Team rankForum Team
2 years ago

Hi thegov1uk, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you're having an issue using the full features of webmail when using the Edge browser. It sounds as though something may have recently changed. 

  • Have you made any changes to any settings within Edge? 
  • Can you ensure the browser is fully up to date?
  • If possible, please provide a screenshot of the errors you're getting when trying to complete actions. Make sure you omit any personal information though. 

Once we have your reply, we can take another look at things for you. 

Thanks,