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Email blueyonder password issue

On our wavelength

For some unknown reason I am unable to access my emails on iPad.

it says no password provided for but when I go to settings I cannot find an option to amend\create new password??
also, my virgin webmail is locked, so cannot access emails via that route?

are these issues linked??

if anyone is able to help, please email [REMOVED] as  I am obviously unable to access emails via this forum.

many thanks


Alessandro Volta

I'd suggest you remove your private email from this public forum. 

Is your blueyonder email linked to a current Virginmedia broadband account? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.