Email account suddenly asking for password and virginmdia mail not loading on PC

[monkeyfinger]

So I have been literally exchanging emails all morning when suddenly I am being asked to enter a password. I have an NTL world email account that has been working for years. I seem to be receiving emails, but any I send just sit in the outbox. There doesn't seem to be a service issue listed for me, but I changed nothing so it really looks to be an issue on the Virgin side. I don't want to pile in and change passwords until I know if there is a genuine issue with my login credentials, as this is very disruptive to do across several devices. I have tried on 3 separate platforms, and the issue is always there. A big indicator that there is an issue is that https://mail.virginmedia.com/ will not even load as a webpage, to allow me to enter my credentials on my pc and attempt to send/receive on there. It just times out.

Any advice  very welcome

[EG1]

Same here. It does happen now and again and usually corrects itself. No mention of it via Service Status (yet) which would be helpful and save a lot of posts in here.

[fuz]

Getting same problem on my iphone, asking for password and saying server not responding.

[mh52]

Me too - can't access emails on any device - an NTL world account I have been using, well since NTL world was a thing. Very frustrating and concerning as I need to get to my mail !

[EG1]

Looks ok now. 

[Paul_DN]

Hi EG1,

Thank you for reaching out to us in our community and welcome, sorry to see you have been facing issues with your emails, how have things been since your last post?

Regards

Paul.